- 1 Update: March 15, 2020 9:00 AM EST
- 2 Carnival Cruise Line
- 3 Update: March 13, 2020 11:32 PM EST
- 4 Disney Cruise line
- 5 Holland America
- 6 MSC Cruises
- 7 Norwegian Cruise Line
- 8 Oceania Cruises
- 9 Princess Cruises
- 10 Viking Cruises
- 11 Virgin Voyages
- 12 Windstar Cruises
Update: March 15, 2020 9:00 AM EST
Carnival Cruise Line
Carnival Cruise Line is suspending its entire North American fleet from March 14 though April 9, 2020. Normal service will resume on April 20, 2020.
For cruises planned to last 6 days or more, passengers can choose one of two options:
- 100% future cruise credit
- $600 onboard credit per stateroom if next cruise is booked by Dec 31, 2020 for sailings by December 31, 2022
- 100% refund
For cruises 5 days or less, you can choose one of 2 options:
- 100% future cruise credit
- $300 onboard credit per stateroom if next cruise is booked by Dec 31, 2020 for sailings by December 31, 2022
- 100% refund
Complete this form to let Carnival know which option you are selecting. Carnival says they “have automated the process to eliminate any need to call” them.
You will have until December 31, 2020 to complete the form. Otherwise you will automatically receive a future cruise credit.
Update: March 13, 2020 11:32 PM EST
The entire U.S. cruise industry is stopping sailings for a month. – Source: CBS News
The effects of coronavirus is spreading rapidly around the world. It’s no secret that cruise ships have been severely impacted. As a result, a number of cruise lines have suspended service.
As we get more information, we will update this page.
Disney Cruise line
Disney Cruise Line has suspended all new sailing beginning Saturday, March 14, 2020. This affects all four ships sailing in Disney’s fleet. Disney doesn’t recommend calling due to the high call volume. The company recommends you contact your travel agent or wait to receive an email from Disney.
Holland America is suspending the Canadian cruise season until July 1, 2020. As of this writing, the company has not made a determination on their Alaska and Canada & New England cruises. The company will share more information about these sailing when available.
Holland America recommends not calling the reservation center as they “do not have it at this time. “
MSC Cruises has announced that the company will be cancelling cruises out of Miami.
In compensation, they are offering guests the following options:
- 125% future cruise credit of the original fare, not including taxes, fees and prepaid items. Those will be refunded to the original form of payment. This future cruise credit is good on any sailing departing on or before December 31, 2021.
- Request a refund – MSC will provide a refund equal to the original amount paid.
As many of the other cruise lines have indicated, MSC has said not contact the call center. A form will be provided to so that you can make your selection.
Norwegian Cruise Line
Norwegian Cruise Line, which operates Oceania Cruises and Regent Seven Seas Cruises, will voluntarily suspend all cruises embarking between March 13 and April 11, 2020 for all three brands. This means all 28 ships in the fleet will not sail.
Impacted passengers will receive a 125% future cruise credit that can be used on any sailing through December 31, 2022. The other option is to receive a 100% refund which will be returned within 90 days of the request.
Beginning March 13, all travel from Europe to the United States will be restricted for 30 days. We are examining the guidelines surrounding the restrictions. Updates will be posted to this page as soon as they become available. We appreciate your patience as we work to comply with the restriction in a manner with the least impact to our guests while ensuring their safety and security.
As has been widely publicised, Princess Cruises has announced that they are suspending sailings of all 18 ships in the fleet for 60 days. That means any sailings departing between March 12 and May 10, 2020 will not be sailing.
Princess is offering to transfer 100% of any money paid for a future cruise. “To add a bonus incentive for guests to accept this offer, the company will add an additional generous future cruise credit benefit which can be applied to the cruise fare.”
“In addition, Princess will honor this offer for those guests who had made final payment and cancelled their booking on or after February 4, 2020. The future cruise credit can be used on any voyage departing through May 1, 2022.”
As of March 11, 2020, Viking is temporarily suspending operations of our river and ocean cruises, for embarkations taking place between March 12 to April 30, 2020. We believe Viking will be in a better place to provide the experiences our guests expect and deserve after this time and plan to resume operations on May 1, 2020, continuing all further sailings as originally planned.
Of everyone on this list, Virgin Voyages is the only on that hasn’t actually sailed anywhere. The inargual sailing of their first ship, the Scarlet Lady, will not occur until July 15, 2020. The maiden voyage will not take place until August 7, 2020.
Virgin Voyages is offering a full refund with a future cruise credit or “extra special bonuses if you book a future sailing”.
Windstar Cruises will be suspending worldwide operations for cruises embarking March 14 through April 30, 2020. Service will resume again on May 1, 2020
If you have booked a cruise that is now cancelled, Windstar will provide a Future Cruise Credit valued at 125% of the price paid. You’ll have 24 months to re-book another cruise.